Problem:
Customer has made a fault in configuration of Relay Options (Subnet). You are unable to manage it with GUI.
- You can't see them in GUI or it takes endless because there are some many
- You can delete by Age but not more
- If you can delete by Subject and you have Foreign spam (Asian Chars) you can't delete the special chars like "??????" in Subject.
Solution:
- Open SSH on the Interface
- Connect to the Fortimail with SSH
Use Putty or any other SSH tool to connect to Fortimail with SSH.
execute maintain mailqueue clear age 1d
We had a 100C where this did run 3+ hrs. Finall solution was:
# execute cleanqueue
This operation will remove all email files in queue.
Do you want to continue? (y/n)y
Sample of such infection rates:
